Legal
Privacy Policy
Last Updated: June 18, 2026
Welcome to ShadyPlant. Your privacy is important to us. This Privacy Policy explains how we collect, use, store, and protect your information when you visit or make a purchase through ShadyPlant.
By using our website, you agree to the practices described in this Privacy Policy.
1. Who We Are
ShadyPlant is an online plant nursery and gardening store that provides plants, planters, gardening supplies, and related services to customers across India.
If you have any questions regarding this Privacy Policy, please contact us at:
- Email: support@shadyplant.in
- Website: ShadyPlant
2. Information We Collect
Personal Information
When you create an account, place an order, subscribe to our newsletter, or contact us, we may collect:
- Full name
- Email address
- Phone number
- Shipping address
- Billing address
- Order history
- Account credentials
- Customer support communications
Payment Information
Payments are processed through secure third-party payment providers. We do not store your complete debit card, credit card, UPI PIN, or banking credentials on our servers.
Automatically Collected Information
When you browse our website, we may automatically collect:
- IP address
- Browser type
- Device information
- Operating system
- Pages visited
- Referral source
- Website usage data
- Cookies and similar technologies
3. How We Use Your Information
- Process and fulfill orders
- Deliver products and services
- Manage customer accounts
- Provide customer support
- Send order confirmations and shipping updates
- Improve our website and user experience
- Detect fraud and unauthorized activities
- Comply with legal obligations
- Send promotional emails and offers (with your consent where required)
4. Marketing Communications
If you subscribe to our newsletter or promotional campaigns, we may send:
- Plant care tips
- Gardening guides
- Product launches
- Seasonal offers
- Discount codes
- Special promotions
5. Cookies and Tracking Technologies
We use cookies and similar technologies to:
- Remember user preferences
- Keep users logged in
- Analyze website traffic
- Improve website performance
- Personalize content and recommendations
6. How We Share Information
We do not sell your personal information.
Delivery Partners
To ship and deliver your orders.
Payment Providers
To securely process payments.
Analytics Providers
To understand website usage and improve performance.
Marketing Platforms
To manage newsletters and promotional communications.
Legal Authorities
When required by law, court order, or governmental request.
7. Data Security
We implement reasonable technical and organizational safeguards to protect your information against:
- Unauthorized access
- Data loss
- Misuse
- Alteration
- Disclosure
8. Data Retention
We retain personal information only for as long as necessary to:
- Provide services
- Complete transactions
- Resolve disputes
- Meet legal and regulatory obligations
- Enforce our agreements
9. Your Rights
Depending on applicable laws, you may have the right to:
- Access your personal information
- Correct inaccurate information
- Request deletion of your information
- Withdraw marketing consent
- Request a copy of your stored data
- Object to certain processing activities
10. Children's Privacy
Our services are not directed toward children under the age of 13.
11. Third-Party Services
Our website may contain links to third-party websites or services.
12. International Data Transfers
Some of our service providers may process information outside India. By using our services, you consent to such transfers where necessary, subject to appropriate security measures.
13. Changes to This Privacy Policy
We may update this Privacy Policy from time to time.
14. Contact Us
If you have questions, concerns, or requests regarding this Privacy Policy, please contact us: